The means and methods to ensure areas, files, folders, etc. are systematically kept clean and organized.

• An overview of the importance and benefits of 5S to assist in workplace standardization and organization.
• Access to the 5S tool with default statements for the categories of Sort, Set-In-Order, Shine, Standardize, Sustain (and Safety).
• An ability to customize the 5S categories and statements.
• A Radar Chart displaying the 5S with the Likert scale for the statements.
• An ability to create the 5S report and for it to be shared.

The means and methods to “tell the continuous improvement story” in a logical and visual way.

• An overview of the various types of A3s and how beneficial they can be to concisely present information in a visually appealing manner
• Access to the A3 Project Report tool with Lean Thinking statements to ensure each section or phase is completed
• An ability to create the A3 Project report (landscape) and for it to be shared

The means and methods to use a statistical-based 5 step problem solving methodology.

• An overview of the powerful methodology of DMAIC
• Access to the DMAIC tool with Lean Thinking statements to ensure each section or phase is completed
• An ability to create the DMAIC report and for it to be shared

The means and methods to gain a thorough understanding of the process, ask questions, and provide support and insights.

• An overview of the importance of the Gemba Walk for leaders and how it can energize an organization
• Steps to conducting a Gemba Walk
• Access to the Gemba Walk tool
• An ability to create the Gemba Walk report and for it to be shared

The means and methods to determine, plan, and track a Kaizen Event.

• An overview of the importance Kaizen and Kaizen Events
• An overview of the various types of Kaizen Events and how they can be adapted to your improvement project
• An ability to diagnosis a situation to determine the best Kaizen Event to use
• Access to the Kaizen Project tool
• An ability to create the Kaizen Project report and for it to be shared

The means and methods to eliminate team issues during a Kaizen Event.

• An overview of the importance and purpose of effective leadership
• Detailed descriptions for over 20 leadership tools/practices
• An ability to diagnosis a situation to determine the best leadership approach to use
• Access to the Leadership tool
• An ability to create the Leadership report and for it to be shared

The means and methods to create a baseline for which improvement activities will address.

• An overview of Lean and Six Sigma, their history as well as the benefits
• An Organizational Readiness Guide
• A detailed Lean Sigma Roadmap
• Access to the Lean Assessment tool with default statements for the categories of Leadership, Customer Focus, Process Management, Employee Management, and Information/Analysis
• An ability to customize the Lean Assessment categories and statements
• A Radar Chart displaying the Lean Assessment with the Likert scale for the statements
• An ability to create the Lean Assessment report and for it to be shared

The means and methods to thoroughly analyze a process for potential errors.

• An overview of the importance and benefits of Mistake Proofing to anticipate potential problems before implementing process changes
• Access to the Mistake Proofing tool
• A Radar Chart displaying the potential and consequence of a proposed activity going work using the Likert scale
• An ability to create the Mistake Proofing report and for it to be shared

The means and methods to use an iterative four-step problem solving methodology.

• An overview of the simplistic and powerful methodology of PDCA
• Access to the PDCA tool with Lean Thinking statements as a guide for each phase
• A sense of “learning to learn” as a systematic and logical thinking process
• An ability to create the PDCA report and for it to be shared

The means and methods to establish and control the best way to complete a process without variation from the original intent.

• An overview of the four main tools of Standard Work and an overall understanding of the value of standard work
• Guidelines to consider when implementing standard work
• Access to the Standard Work tool with the ability to take videos
• An ability to create the Standard Work report (landscape) and for it to be shared

The means and methods to create a visual representation of the material and information flow as well as queue times between processes for a specific customer demand.

• An overview of the importance of Value Stream Mapping and the common icons used in visually presenting data and information flow for a service or product line
• An overview and approach to using a SIPOC Diagram to help identify key process steps
• Guidelines to consider when creating a Value Stream Map
• Access to the Value Stream Mapping tool
• An ability to create the Value Stream Mapping report (landscape) and for it to be shared

The means and methods to visit a process area being considered for improvement, ask questions, and then identify process waste.

• An overview of the 12 wastes as well as questions to DETECT each waste, suggested ways to ELIMINATE each waste, and EXAMPLES of each waste
• An understanding of the importance of a Waste Walk as well as the Elevator Speech
• Steps to conducting a Waste Walk
• Access to the Waste Walk tool to document wastes
• An ability to create the Waste Walk report and for it to be shared