One of the best ways to systematically improve your business processes is to use the DMAIC framework. DMAIC is a highly effective, data driven, five step approach to business that is one of the many useful components of the six sigma toolkit. The main goal of DMAIC is to eliminate expensive variation from business and manufacturing process.
DMAIC stands for:
Define – Organizational Problems
Measure – key aspects of the current process and collect relevant data
Analyze – Data to reveal causal factors
Improve – Optimize the current process
Control – Prevent reversal and continue monitoring