Insanity is doing the same thing over and over again and expecting different results. From such a perspective, most of the contemporary managers seem to be insane.
The Gemba Walk is an essential part of Lean management. Its initial purpose is to allow managers and leaders to observe the actual work process, engage with employees, gain knowledge about the work process and explore opportunities for continuous improvement.
The term “Gemba” comes from Japanese and it means “the real place”. In Lean management “Gemba” is the most important place for a team as it is the place where the real work happens.