How to use 5 Whys report in app?

CREATING REPORT :

  • STEP 1 : tap on the “Reports” from bottom menu, you will now visit a “Report List Page” (under reports)
  • STEP 2 : In the “Report List Page” you will get one filter icon on the top right navigation, by tapping on that icon, where you will get options like, FILTER,PROJECTS,DEPARTMENTS, USERS & All, open completed,archived, and on the right side corner you can see one “+” floating icon, by tapping there you can create a new report.
  • STEP 4 : After that tap on the “+” and a selection report list will open. Now select “5 Whys” from the entire  list, Then you can give a TITLE name  (For eg. I have given a Title called “TRIAL”), now you can also select a “PROJECT NAME” which is the third button. Then finally tap on the “CREATE” button to create this report
  • STEP 5 : On this 5 Whys dashboard, where you can see on the top right all options
  • STEP 6 :  To add your collaborator under this report, you can tap on the second option on the top right option which is “COLLABORATORS”, From there you can add as well as remove collaborators
  • STEP 7: In this 5 Whys analysis page you can see one space where you can ADD PROBLEMS (up to 191 characters )
  • STEP 8: So now you can see I have added some problems here (For eg. Management problem, Resource problem, Manufacturing problem), you can add as many problems you want.
  • STEP 9: Now you can see a row where you need to add the reason behind the problem by tapping on “Why” option, and there should be 5 reasons, that’s why we call this tool 5 Whys Analysis. For eg. under management problem, I have added 5 Whys( and you can set it as root cause).  So like management problem you can add 5 Whys under every problem.

CREATE ACTION ITEMS:

  • STEP 10: Now in this step you can create an Action Item by tapping on ACTION ITEM/NOTE Option under Action item
  • STEP 11: now after tapping on ACTION ITEM list icon one new Action Item list page will open, where you can create new action item by tapping on the “+” floating icon on the bottom right
  • STEP 12:  Now when you taped on the “+” floating icon, one new modal will open where you can see multiple options.
  • STEP 13: Now here you can Enter title, Enter description and add  attachments (photos or videos) , for eg. here I am entering title as “TRIAL”, Description as “Management work”, and adding one attachment.
  • STEP 14:  while you are creating notes, it will not be visible on the action item board. Here you can select report, select assignee and create the notes
  • STEP 15:  at the time of creating the action item, you can set a due date, you can add action item status ( there are three action item status TO DO, IN PROGRESS, IN REVIEW and DONE), Select report, add assignee and then tap on CREATE
  • STEP 16: now after creating the action item you can go to action item option from top right navigation there you can see the existing action item which you have created.

COMPLETE THE REPORT :

  • STEP 17: And finally to complete the report you can go to the upper right navigation and select “MARK THIS REPORT AS COMPLETE” from action to complete this report and you will get an award for the report.

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